Digital Project Coordinator
Monkee-Boy is in search of a Digital Project Coordinator who can help the Project team successfully deliver new experiences, manage smaller projects & work orders, and grow existing accounts.
Does this sound like you?
You're very comfortable with actively listening, handling client concerns/feedback, tirelessly documenting details of a project, and confidently facilitating meetings and conference calls.
You have a thorough understanding of the digital landscape including design best practices, accessibility, content entry, and using WordPress. You're comfortable fielding client questions without always needing to check back with other team members. You have the ability to understand the requirements of client requests and ask the right questions to determine how they can fit within a project.
You look forward to open collaboration with our project team to refine existing processes, as well as adapt and develop new processes, as needed.
Job Requirements
- Continuously and proactively communicate with the PM team to ensure transparency, to properly set and manage expectations, and to accurately convey status of tasks and workload.
- Lead content organization for projects including content collection, reviewing client content, and loading into the CMS.
- Carry a positive/optimistic attitude, setting the tone for all projects and reassuring the staff that things are OK even when it could be chaotic. Be a motivating, positive force to help get the job done.
- Understand and manage technical requirements to answer project questions asked by internal staff and external clients.
- Clear and concise documentation for project requirements, team questions, and any open loops.
- Work closely with other key team members (e.g. designers, developers, marketers) to properly plan and resource projects.
- Regularly meet with internal team members to collaborate on the process, deliverables, and documentation to ensure Monkee-Boy is delivering a consistent and positive experience.
- Understand client needs, history, and develop a close rapport to help establish mutual trust through accountability.
- Passion for learning and ability to adopt new and ever-evolving industry practices to ensure project processes stay relevant. Desire to grow overall project management skills.
- Most importantly, fit within the Monkee-Boy culture and love working with a diverse group of web experts with a "no ego, fun-loving, happy dance, get your hands dirty to get the job done" mentality.
Required Super Powers
- 1-2 years experience in digital project management and/or client services;
- 2+ years of hands-on experience working in digital and preference for those with a background in agency work;
- Experience with managing or loading content in WordPress and/or other CMS platforms;
- Have an optimistic and fun-loving personality that can keep things upbeat while under pressure;
- Must be able to give and receive feedback in a professional, collaborative manner;
- Great people skills, including giving respectful push-back that educates the client in a helpful way, when necessary;
- Superhuman organization, attention to details, and time management skills paired with the ability to cope with ambiguity and handle curveballs as they come;
- Be willing to learn new skills - teach and be mentored;
- Ability to learn through reading and online training;
- Our team is working remotely currently. The ideal candidate would be Texas-based in case in-person meetings with clients are required in the future.
Compensation: $40-60K
This position will be a full-time position and eligible for all employee benefits. The full-time candidate will be compensated based on work experience, demonstration of success, what they can bring to the table and will be able to participate in all employee incentive programs.